Turnaround Time
Our turnaround time is always displayed at the top of every page. Orders placed Monday to Friday, before 5 pm are classes as that days orders. . Orders placed after 5 pm will be classed as the next working day, and any orders placed over the weekend will be treated as if ordered on Monday. Orders placed on a bank holiday will be processed from the next working day.
A working day is defined as Monday to Friday, excluding bank holidays. The first working day is the day after your order is placed (e.g. if you order at 4 pm on a Monday, Tuesday is the first working day; if you order at 4 pm on a Friday, Monday is the first working day). The turnaround time refers to the time for us to process and post your order, not the delivery time by Royal Mail.
Please note:
*Bank holidays may affect the turnaround time.
Delivery Service
We use Royal Mail Tracked 24 for all shipping
Postage and Packaging Charges
- We charge a flat rate of £3.60 for UK orders.
Please note, the cost of postage and packaging includes not only the Royal Mail service but also the materials used to pack your order.
Final Terms
- We reserve the right to amend our postage charges at any time.
- As postage times are beyond our control, please allow an additional 10 working days before raising a complaint for missing items.
By placing an order with us, you agree to the terms and conditions outlined above.