Our turnaround time is always displayed at the top of every page Mon - Friday before 5 pm. Any orders placed after 5 pm will go next working day and over the weekend will count as being ordered on a Monday.Orders placed on a bank holiday count from the next working day.
A working day is Monday to Friday, excluding bank holidays. Your first working day is the day AFTER you order, (e.g. order at 4PM on a Monday, Tuesday is the first working day, order at 4pm on a Friday, Monday is the first working day.) This is the time for us to turn your order around and have it posted. Not for it to be delivered by Royal Mail.
*ORDERS TAKEN AFTER 5 PM FRIDAY TILL MIDNIGHT SUNDAY ARE CLASSED AS A MONDAY ORDERS.
**Bank Holidays can affect the turnaround time.
We use Royal Mail Tracked 24 for all of our shipping unless you opt for 1PM Special Delivery.
Postage and Packaging Charges:
We charge a £3.50 flat rate postage to all orders for the UK under £150. Orders over £150 are charged at £11 for Special Delivery
Postage is calculated on order total to ROI. You can view an estimate at any time for your order by viewing your cart
The cost of your P&P includes the packaging materials used in packing your order, not just the cost of the Royal Mail service.
> We reserve the right to change the way we calculate our postage at any time.
> Due to postage being beyond our control customers should allow for an additional 10 WORKING days before raising a complaint of missing items.
By placing an order with us you agree to the terms and conditions set out above.