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TURNAROUND TIME UPTO 1-3 WORKING DAYS TIME TO DISPATCH NOT DELIVERY.
Turnaround time is currently UPTO 1-3 working days for all orders placed Mon - Friday before 5 pm. Any orders placed after 5 pm will go next working day and over the weekend will count as being ordered on a Monday. Orders placed on a bank holiday count from the next working day.
A working day is Monday to Friday, excluding bank holidays. Your first working day is the day AFTER you order, (e.g. order at 4PM on a Monday, Tuesday is the first working day, order at 4pm on a Friday, Monday is the first working day.) This is the time for us to turn your order around and have it posted. Not for it to be delivered by Royal Mail.
*Small order: A Small order is an order under the value of £40.
Larger orders: Orders over £40 will have a turnaround time of 3+ Working days, however, we always try to keep this to a minimum where possible. This includes multi orders placed in one day that totals over £40.
| ORDER BEFORE 5PM ON | POSTED ON OR BEFORE |
| Monday | Following Thursday |
| Tuesday | Following Friday |
| Wednesday | Following Monday |
| Thursday | Following Tuesday |
| Friday | Following Wednesday |
**Bank Holidays can affect the turnaround time.
We use Royal Mail for all our deliveries using a confirmation of delivery service for all postage except Special Delivery 1PM. Once in the postal system, we use a Royal Mail 24 service with a delivery aim of 1 to 3 working days.
Postage and Packing Charges:
We have the following postage charges, as royal mail base on weight, the following brackets are based on weight estimates.
| Order Total | Postage |
| Upto £10 | £1.50 Delivery Confirmation |
| £10 to £20 | £2.00 Delivery Confirmation |
| £20 to £70 | £3.60 Signed for 24 |
| £70 to £150 | £8.25 Special Delivery |
Final Terms
> We reserve the right to change the way we calculate our postage at any time.
> Due to postage being beyond our control customers should allow for an additional 10 WORKING days before raising a complaint of missing items.
By placing an order with us you agree to the terms and conditions set out above.